Posts Tagged ‘Business’

BE - DO - HAVE

Thursday, March 13th, 2008

Many of us spend much of our thought life thinking about what we HAVE or what we would like to have; and even what we don’t have or don’t want to have.

Whether we are thinking about our finances (“If I was rich the things I could do…”), our material possessions (“I need that toy…”), our relationships (“If he/she paid me more attention I would be happy…”), our business (”If I saw more patients then I would enjoy practice…”), our health (“I’m sick and tired of being sick and tired…”) etc.

When we are day dreaming about what we would like to have, or stressing about what we currently have , we forget that there is always something which precedes what we possess! And this is - what we DO!

It can be a depressing thought, but many personal development authors tell us that what we have and what we will have in the future are a direct result of what we have done previously and what we are going to do next! Action leads to results.

There is an even higher activity though, which precedes doing, and hence also having. And this is - BEING!

Have you ever thought about what you want to have and someone has advised you what to do. But, you just don’t seem to be able to break through and consistently DO a new behaviour. This is because you haven’t changed your BEING.

There’s times when we all wonder why two people can be taught the same procedures but get totally different results - This is because their BEING is different.

So - to make quantum leaps in our personal development, we need to make changes in our BEING! Our being is the roots of our character and personality: Our beliefs, our mission statements, our values, our visions, gifts and talents.

Who do you want to be? What will they say about you at your funeral? Are you here to serve or to receive?

Business management in the ‘80s taught people to plan what they wanted to HAVE - set goals - then work backwards to determine what they needed to DO - and this in turn would direct what the person needed to BE.

Sometimes Christian ethics teaches us that we just have to concentrate on our BEING, and God will provide for all our needs (our HAVES). This ignores the fact that whenever we get our BEING into true integrity we become inspired with things we can do - which leads to what we will HAVE, by “God’s Grace”!

Then there’s those of us that are so trapped in the DOING that we forget what we were BEING when we got inspired to DO! (read the last line again slowly!) And we can’t even remember what we are going to HAVE as a result of that DOING! We just keep on doing those things over and over into the future, because they are what we have been doing in the past.

The new business and personal development ethic is based on putting first things first - work out your “BEING”, and spend time regularly keeping in touch with that BEING. This will direct and keep your “DOING” on track. The “HAVING” will then just become a by-product of these processes, a symptom or fruit of our BEING!

Click Here To Find Out More About Practice Coaching…

Practice Tip - EMPOWER AND RELEASE YOUR MOST VALUABLE ASSET

Sunday, November 4th, 2007

Here’s some vital questions to ask yourself: Which member of your business…

1) Educates your practice members more simply and effectively than you do?

2) Listens to your patients’ “dirty laundry” and counsels and advises them at the same time?

3) Stimulates more referrals than any other marketing source than you could ever invent?

4) Is more likely to hug, wipe tears, encourage and listen to the people who pay your bills?

5) Placates disgruntled customers who are sick of being kept waiting, or haven’t had their questions answered to their satisfaction?

6) Would like to be more involved in the healing process than you recognise and give credit for?

And all we worry about is did they take the correct money, make the next booking correctly, get people into the adjusting room when we needed them there, keep the kids quiet in the play area, and still manage to book in 3 new patients who rang while 5 people were queued at the front desk?

That’s right, I’m talking about your CA, receptionist, secretary, personal assistant - whatever you call them.

After asking yourself the above questions; next ask your best CA/s: “Would you like to be more involved in the healing process, and learn some new skills?” You may be surprised by the answers you get.

Here’s three ways you can up-skill your most valuable business asset:

A) Involve them in the interview or case history process - Use pre-formatted questionnaires to save you time and actually improve your record keeping. A good CA will have already heard most of the person’s life, family and health history, and will probably know more about what is really worrying the person, before they even see your face: Your CA is the ideal person to select the most appropriate paperwork for each new client, and then to follow up at a pre-determined time to review the questionnaire again.

ACTION STEP: Click Here To Check Out Health Questionnaires That Your CA Could Be Trained To Administer…

B) Get them trained in aspects of the examination procedures - There are some amazing technologies which improve your objective analysis of your patients’ state of wellbeing, and some of these can be trained and delegated to a tech-CA.

ACTION STEP: Have some of your CAs complete the Super Posture program - they will learn how to perform low-tech and high-tech postural assessment and even how to prescribe some corrective exercises: Click Here To Find Out More About The Super Posture Program…

C) Select some therapeutic modalities which can be administered by an assistant under your oversight - Consider this - As your practice expands you may assume that the way to increase your volume and turnover is to employ an associate DC. Most associate DCs will drain up to 60% of the money they generate. How about delegating some of the less skilled and time effective activities to well trained staff who work for an hourly rate? You could dramatically increase your patient flow and diversify your services (and increase customer satisfaction) at a fraction of the overhead.

ACTION STEP: Click Here To Find Out About A Treatment Modality That Can Be Delegated To Tech Assistants…